Importance of Answering Your Phone In this high tech-world it’s easy to forget how important it is to do a simple little thing like answering your phone. Many appraisers and inspectors will tell you, however, that having a live person answering phones is key to the success of their business. “Three times in the past…
Read More
Paying Attention to Planters: Telltale Signs of Water Damage by Bill Ball It was a nice little home, recently painted with a new roof. When I drove up to the curb, my first impression was the same as the buyer’s. But then I noticed the planters and when I went around to the back, I...…
Read More
Fresh Air = Fresh Business Like many inspectors, Jack Leith, owner of A+ Inspection, takes the mold issue very seriously. He has completed numerous training courses to learn how to inspect for mold so he can provide a more complete inspection for his clients. But he had a problem. And as is often the case,...…
Read More
20 Reasons to do Business with You! Editor’s Note: The following was written by a home inspector in response to a client’s question about why they should do business with them. How do you measure up? 1. We answer our phone during the day. 2. We work weekends by appointment for your convenience. 3. We call…
Read More
Best Defense: Signed, Sealed, Delivered – Your Contract By Kris Thompson, Esq. Having a signature from a customer on your home inspection contract can greatly increase your ability to defend yourself if you are sued. In question and answer sessions, at round table discussions, and during consultations with home inspector clients, inspectors bring up the…
Read More
Ending Collection Headaches Accept Payment by Check- by Fax! The best way to deal with collections is to avoid them. The best way to do that is to collect your money up front whenever possible. Easier said than done, right? Not any more. New “check writing” software makes collecting up front as easy and quick…
Read More
How to Date a House By Alan Carson As home inspectors, we have some tricks for figuring out the age of a house. In newer subdivisions we pick up dates from manhole covers, sidewalks and curbs. This will give you an idea of when the subdivision was built. This obviously doesn’t work in older neighborhoods....…
Read More
Investigating Forensic Inspecting According to inspector Joey Caballero, the best thing about “forensic inspecting” is the challenge. “It’s not like a typical report. These cases make you concentrate more and work harder. They make you a better inspector.” Caballero, inspecting 12 years, has handled 15-20 cases over the years where he’s been called in to…
Read More
Indoor Air Quality Solutions: Doing Good by Doing Good By Dan Molleker What will you be doing in the next 10 years? Have you thought about the business you are in today? Can you be sure that what you worked so hard to build is going to be around to support you and your family?…
Read More
Editor’s Note: Many appraisers and inspectors see red when their insurance company settles a claim they feel is frivolous. Here’s the story of one inspector who had his day in court – and won. Having Your Day in Court: And Winning! By Todd F. Stevens A few months ago I defended a home inspector in...…
Read More
